Privacy Policy

Policy details

Last updated: October 2026

1. Who We Are

IINES Ltd ("we", "our", "us") is a company registered in England and Wales. Our company number is 15765473 and our registered office is Suite A, 82 James Carter Road, Mildenhall, England, IP28 7DE. We are the data controller for the personal data collected through this website (iines.co.uk).

Email: IINES.LTD@proton.me

2. What Data We Collect

When you submit a form on our website, we collect:

  • Full name
  • Work email address
  • Website URL (optional)
  • Service interest selection

We do not use cookies for tracking or advertising. We do not use analytics tools that collect personal data.

3. How We Use Your Data

We use the data you provide solely to:

  • Respond to your enquiry
  • Provide the service you requested
  • Send relevant follow-up communications about your project

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis (GDPR)

We process your personal data on the following lawful bases:

  • Consent — when you submit a contact form, you consent to us processing your data for the stated purpose.
  • Legitimate interest — to respond to business enquiries and provide our services.

5. Data Retention

We retain your contact form data for up to 24 months after your last interaction with us. After this period, your data is permanently deleted. You may request earlier deletion at any time.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (Information Commissioner's Office)

To exercise any of these rights, email us at IINES.LTD@proton.me.

7. Third-Party Services

Form submissions are processed via Web3Forms, which acts as a data processor on our behalf. Web3Forms does not store your data permanently and is compliant with GDPR requirements. Fonts are served by Google Fonts, which may log anonymised access data.

8. Cookies

This website does not use cookies for tracking, analytics, or advertising. No cookie consent banner is required as we do not set any non-essential cookies.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.

10. Contact

For any privacy-related questions, contact us at IINES.LTD@proton.me.